Dr. Jennifer Heick

Dr. Jennifer Heick, DC

Dr. Heick is a graduate of the Canadian Memorial Chiropractic College and a practicing chiropractor since 1993.  She has been the proud owner of Waterloo North Chiropractic & Massage since 1994.  Dr. Heick likes a holistic approach to taking care of your family’s health. She believes in lifelong wellness to allow you to reach your goals and enjoy your everyday activities.  She is certified in acupuncture and laser therapy and uses these therapies to help facilitate the healing process. As a Certified Animal Chiropractor, your pet’s health and wellbeing is as important to Dr. Heick as any other member of your family.  Dr. Heick has been adjusting animals since 1994 and continues a small animal chiropractic practice at the office. 

Dr. Heick is a lifetime professional member of the American Veterinary Chiropractic Association (AVCA).  AVCA professional membership is limited to licensed doctors of chiropractic and licensed doctors of veterinary medicine who are certified in animal chiropractic by the Animal Chiropractic Certification Commission (ACCC) of the AVCA, the primary national credential for this profession in North America. These doctors have successfully completed the Animal Chiropractic Certification Commission (ACCC) of the AVCA certification requirements which included successfully passing an AVCA approved postgraduate program (a minimum of 210 hours) in animal chiropractic. Certification is distinct from licensure in that it is voluntary and requires re-certification to maintain the credential. ACCC/AVCA Certified Doctors are required 30 hours of continuing education every three years to keep certification current.

Rebecca Blackburn, Hons BSc., DC, CSCS

Rebecca Blackburn, Hons BSc., DC, CSCS

Dr. Blackburn received an Honours Bachelor of Science in Kinesiology from McMaster prior to graduating top of her class from the Canadian Memorial Chiropractic College in 2008. She is a Graston Technique® Specialist, Certified Strength & Conditioning Specialist and has training in Laser therapy, Active Release Techniques®  and Athletic Movement Assessment.

Dr. Blackburn incorporates manual techniques and therapies to help patients get well and function at their best. She helps infants to the elderly, office workers to athletes. Dr. Blackburn achieved her Advanced 2 Examination in Classical Ballet in 2003, completed the Boston Marathon in 2009, the New York City Marathon in 2013 and raced in the Long Distance Triathlon World Championships in Sweden in 2015. Dr. Blackburn is Past President of the Waterloo Regional Chiropractic Society.  She enjoys being active outside with her husband and toddler.

Dr. Clarkson

Dr. Jillian Clarkson, BSc, DC

Dr. Clarkson was born and raised in Fredericton, New Brunswick, where she attended the University of New Brunswick receiving her Bachelor of Science degree in Biology in 2010.  She completed her Doctor of Chiropractic degree at the Canadian Memorial Chiropractic College graduating in 2015.  Dr. Clarkson obtained her Contemporary Medical Acupuncture certification at McMaster University.  She currently holds certification in Webster Technique and is a member of the International Chiropractic Pediatric Association (ICPA). Dr. Clarkson uses a combination of manual therapies and instrument assisted techniques to facilitate the healing process.

Dr. Oosterhof

Dr. Jonathan Oosterhof, BSc, DC

Dr. Oosterhof was born and raised in the Waterloo Region. He studied at the University of Guelph where he received a Bachelor of Science Degree in Human Kinetics as well as a Master of Science Degree before completing his Doctor of Chiropractic Degree from Canadian Memorial Chiropractic College.

Dr. Oosterhof loves to get involved within his community and is excited to be back in the Waterloo Region. He is currently studying to provide acupuncture services through McMaster University’s Neurofunctional Acupuncture program. Dr. Oosterhof is excited to start his journey at Waterloo North Chiropractic and Massage and to help his patients function at their best so that they can live their lives to the fullest potential.


Dr. Sarah MacArthur, BSc, DC

Dr. MacArthur, originally from Owen Sound, completed her Honours Bachelor of Science in Human Kinetics with a minor in Psychology from the University of Guelph. She then pursued her Doctorate of Chiropractic at Life Chiropractic College West in California. Upon graduating she moved to Boulder, Colorado to begin her Chiropractic career and just recently moved back home to Ontario. When she is not in the office you can find her hiking, reading, or watching a rugby match. Dr. Sarah has a passion for helping people of all ages get well through chiropractic care and strives to improve the lives of everyone she encounters. Dr. MacArthur helped cover Dr. Blackburn’s maternity leave and has stayed on to see patients on Saturdays.

Lori-Anne Tiegs, BA, RMT

Lori-Anne Tiegs, BA, RMT

Lori-Anne has worked at WNCM as an RMT since 1998. She received her Massage Therapy diploma from Sutherland-Chan School and Teaching Clinic in Toronto in 1998. Lori enjoys her profession and offers deep tissue to relaxation massage. She is interested in TMJ dysfunction and headache treatments as well as pregnancy massage. She has two  boys, Max and Cole. To book your appointment with Lori-Anne, click here.

Bobbie-Jo Wissent, RMT

Bobbie-Jo Wissent, RMT

Bobbie-Jo received her diploma from the Canadian College of Massage and Hydrotherapy in 2004 and has been working at WNCM since she graduated. Bobbie-Jo offers deep tissue, hot stone, pregnancy, and relaxation massage. Bobbie-Jo, her husband Kurt and their sons Luke, Deakon and Jake live in Waterloo. To book your appointment with Bobbie-Jo, click here.

Jenelle Kuntz, BA

Jenelle Kuntz, BA, RMT

Jenelle graduated from Wilfrid Laurier University with a BA in Psychology before attending the Canadian College of Massage and Hydrotherapy. Jenelle has been practicing since 2013. She offers deep tissue work, fascial work, pregnancy, hot stone and relaxation massages. Her priority is to get you feeling better and back to daily activities as soon as possible with a massage specifically tailored for each client. To book your appointment with Jenelle, click here.

Craig Diefenbacher, RMT

Craig has been a Registered Massage Therapist with Waterloo North Chiropractic and Massage since 2015.

Cortney Young, RMT

Cortney E. Young, RMT

Cortney graduated with honours from the Medix College of Healthcare in May 2014. In October 2017, she was awarded with the Certificate of Excellence in Assessment from the Registered Massage Therapists’ Association of Ontario (RMTAO).

In addition to traditional Swedish massage, Cortney is skilled in a variety of advanced techniques such as deep tissue, cupping massage, and myofascial trigger point release to not only make your massage a relaxing experience, but a therapeutic one as well.

Jeffrey Chan, RMT

Jeffrey Chan, RMT, received an advanced diploma in Massage Therapy at Centennial College and his registration with the College of Massage Therapy of Ontario (CMTO) in 2017. Prior to his program, he had a 4 month internship in Hong Kong to learn “Dit Da”, a Chinese manipulative technique, which had changed his views on manual therapy. He became intrigued with the process of healing in the body, and was fascinated with learning anatomy and biomechanics of the body in school. Shortly after registering, he took the opportunity to work at Sutherland-Chan, in Hong Kong for 3 years. During his time there, he had worked with a variety of clients ranging from young athletes to the elderly. To his surprise, he was especially popular amongst his prenatal clients. Jeffrey enjoys deep tissue work, myofascial release and trigger point therapy.

Samantha Eckert, RMT

Samantha Eckert, RMT

Samantha Eckert, RMT, graduated from the Massage Therapy program at Westervelt College in May 2021. She is trained in Swedish massage, as well as advanced techniques such as myofascial release, trigger point therapy, deep tissue techniques, and lymphatic drainage. Sam is particularly skilled at crafting a treatment that is specifically tailored for you, while ensuring that you are relaxed and comfortable.

When she’s not at her massage table, she enjoys spending quality time with her partner and daughter, as well as her horse, Nugget, and her dogs, Mace and Bentley.



Tricia Nickl, CNP, RNCP, ROHP

Tricia has been a Nutritionist for 17 years, and certified as an Iridologist 3 years ago.  Offering consultations that help clients understand the foundations of individualized nutrition and integrative healing,  Tricia uses  Iridology as a tool to address underlying health concerns and understand where the body is out of balance.  Tricia is a a cancer survivor, an animal lover and a self proclaimed ‘tree hugger’, who is thrilled to be working with WNCM, and offering her holistic perspective.

Kait Mathers

Kait Mathers

Kait has been a receptionist at Waterloo North Chiropractic and Massage since early 2010. She lives in Waterloo with her husband Jim  and their two rescue cats, Soldier and Loki. Kait enjoys music, experimenting with food and working on charity fundraisers.

Judy Barr

Judy Barr

Judy is our insurance specialist and holds the distinction of being employed by the clinic longer than anyone, including Dr. Heick! Judy is an avid rider and spends her free time at the barn with her horse, Theo. Wife, mother, and grandmother of 2, her life is full.


Kellie LeJeune

Kellie was born and raised in Waterloo and obtained a Bachelor of Environmental Studies, Geography from the University of Waterloo. She married her high school sweetheart and has 2 boys. She has moved around a few times and also calls Ottawa and Malmö, Sweden her other home cities.

Kellie has a keen interest in healthy living and has received chiropractic treatment since she was a child involved in many sports. She has many years experience working in chiropractic offices here at Waterloo North Chiropractic and Massage and in Ottawa.

To keep active, Kellie likes to swim, hike, take walks and do yoga.  While living abroad, Kellie was able to concentrate on her love of photography and add several countries to her list of travel bringing that total up to over 30.

Alysha Madill

Alysha started at WNCM as a high school co-op student with Dr. Heick. She has stayed on as part of the reception team while completing her undergraduate degree in Animal Biology at the University of Guelph.  She has experience working with animals from volunteering at the K-W and Guelph Humane Societies and horseback riding. She loves to play with her dog Georgia, her cat Faith, and her snake Lilly in her spare time.

Mary-Kathryn Nelson

Mary-Kathryn was a children’s and teen librarian at a public library for seven years before joining the reception team at WNCM. She enjoys reading, crochet and doing genealogy research.


Kim Hayes

Kim Hayes

Kim joined the reception team in 2017, and brings an eclectic skill set to WNCM. A devoted animal lover, Kim has worked and volunteered for equine rescue organizations such as Colorado Horse Rescue and The Donkey Sanctuary of Canada. She continues to advocate for donkeys, our “forgotten” equines, by conducting donkey care workshops across Canada and the U.S. with her husband, Chris. At home, Kim spends as much time as she can with her horse, Dancer, and in her workshop.

Linda Burt

Linda Burt

Linda is an animal lover. She has 2 dogs and 3 cats. People and Animals are her passion. Linda has also worked in the veterinarian field for over 15 years and has over 30 years experience in customer service.